Customer Service Excellence and Strategic Care
Plan and Implement a Customer Service Strategy
8. Consulting /Facilitation
Facilitation of Strategic Marketing Consulting for private and listed companies
•Sales Courses and Marketing Plans for small companies and the bigger corporates.
•Create Powerful Business and Marketing Plans.
•From Business Plans to Game Plans.
•Marketing Strategies for Competitive Advantage
9. SAQA Assessor & Moderator
SAQA Assessor & Moderator for the ETQA: SESETA. Assess/Moderate the assessment process and systems against the registered unit.
Verify that assessments are fair, valid and consistent;
Identify the need to redesign assessment instruments if required;
Provide appeal procedures for dissatisfied learners;
Provide a procedure for the re-assessment of learners;
Evaluate the performance of assessors; Guidance / Mentoring of assessors.
In which African countries does your company or organisation operate?
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The Africa Business Panel is open exclusively to business men and women engaged in business on the African continent.
As a participant in the African Business Panel, you will benefit in several ways and at the same time, you will have no obligations whatsoever. You will decide if and when you want to participate. However, the more you participate in surveys, the better your chances of benefiting from your membership.