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As a short term insurance broker, the new FAIS Act requires NIC to store all documentation for a period of 5 years after cancellation of a specific instruction. It also requires brokers like them to keep all records up dated on all existing active clients. As a result of the shear volume in paper files being kept ,they found it necessary to use various storage locations, complicating the search for client’s files, and driving additional cost into the process.
NIC began to realize that what they needed was an electronic filing system to meet their needs. They chose the FileBound Express network appliance to meet their needs because it was easy to implement and well within their budget constraints. They commented that the Express solution was the obvious choice for us and quickly solved our challenges.
The FileBound Express solution has saved NIC time and money, and provides them comfort knowing that their clients’ files are up to date, secure, and available when needed. NIC confidently stated that they would recommend FileBound to any small to medium business that is looking for an easy to maintain and user friendly filing solution.
“In the past, the capabilities found in FileBound Express were simply out of reach for most organizations because of cost and technical complexity. Express allows us to address a market segment that today is underserved with current solutions”, said Stephen Rufener, Manging Director of FileBound Africa “Furthermore, FileBound has gone to great efforts to make Express easy to implement and use without removing any of the power features today's buyers expect including business process automation, advanced document capture, and enhanced search.